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Monday morning in Ravenna, Ohio, Brian Allen made a stop to pick up some breakfast at 418 W. Main Street and noticed a woman upset over her order.

“I heard her ask for a slushie with all three flavors mixed into one. Whereupon the manager informed her that they could not do that, and she became increasingly irritated and combative and decided that she would go behind the counter and fix her own drink.” – Brian Allen

Allen then began recording the exchange with his cellphone.

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“I was concerned that she may start hurting somebody. So, I started recording in case law enforcement needed the tape for any kind of evidence of the assault.” – Brian Allen

The woman was identified as Cherysse Helena Cleveland and was charged with two counts of misdemeanor assault in Portage County where she was in court on Tuesday. She plead not guilty and bond was set at $1,000. The judge ordered Cherysse to not have any contact with the employees and to not return to the MacDonald’s location.

“If I was in their shoes, I wouldn’t have been able to show the restraint they did. You can see from the video that several times, not just once, she physically assaults and or pushes them. And they don’t do anything except for to try to protect themselves. And you can clearly hear the one employee trying to protect her boss as well. I think they both did outstanding jobs,” Allen said. “I don’t see anybody having to take abuse like that. I think the lesson is just to treat people the way that we want to be treated, and I don’t see that a lot in the world anymore.” – Brian Allen